Terms & Conditions

Welcome to our website. This website is operated by russell russell. Throughout the site, the terms “we”, “us” and “our” refer to russell russell. russell russell offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or placing an order, you engage in our “Service” and agree to be bound by the following terms and conditions. Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then please do not use this website.
All prices are charged in British Pounds, GBP.

The Terms and Conditions together with all of our policies and procedures will be governed by and construed in accordance with the laws of the Isle of Man.

We reserve the right to refuse service to anyone for any reason at any time. All orders are subject to product availability.

You agree to provide current, complete and accurate purchase and account information for all purchases made. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. If you have provided us with inaccurate information please email us at getintouch@russellrussell.im

If we are unable to fulfill the order we will notify you and refund you with 7 days. If a product is temporarily out of stock we will get in touch with you to let you know of the delay and send it out to you as soon as possible.
Goods will be delivered to the delivery address provided. We will endeavour to deliver your order within the timeframe stated. Occasionally factors outside of our control will prevent us from delivering on time, therefore the delivery time stated is an estimated not a guarantee. If the parcel you receive is damaged or has been opened please check the contents before accepting it from the courier. If an item is missing please do not accept the package. Disputed deliveries will be investigated.

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

We have made every effort to display as accurately as possible the images, colors, dimensions and product information.

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

If you have any questions about the Terms and Conditions please contact us at getintouch@russellrussell.im. Alternatively you can write to russellrussell, PO Box 31, Douglas, Isle of Man, IM99 1LE.